Jobtailor is seeking an SMB Customer Success skilled to manage high-volume client portfolios and guide lifecycle stages from Day 1 to Year 1. You will drive engagement, renewals, and strategic upsell opportunities while collaborating with Account Executives and Growth teams.
The role emphasizes strong communication, autonomy in a distributed team, and proficiency with HubSpot. Sydney-based office presence is required three days a week.
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📌 Customer Success Associate — SMB Growth & Renewals (New South Wales)
🏢 Jobtailor
📍 New South Wales
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