As Practice Manager, you'll play a key role in the smooth day-to-day running of the clinic. You'll work closely with our veterinarians, nurses and reception team to ensure exceptional patient care, efficient operations and a positive, supportive workplace culture.

Key responsibilities

- Overseeing daily operations of the clinic, ensuring smooth workflow and exceptional client service
- Managing rostering, inventory, supplier relationships and financial processes
- Supporting and developing team members through leadership, training and regular staff reviews
- Maintaining compliance with veterinary industry standards and regulations
- Driving clinic performance through planning, reporting and continuous improvement
- Identifying opportunities for improvement and implementing effective systems and processes

About you

- Previous experience in veterinary, medical or allied health practice management (preferred) or at least five years of veterinary nursing experience in a senior role
- Strong leadership, communication, organisational and problem-solving skills
- Proven ability to lead and motivate a diverse team




- Proficiency with practice management software and business administration
- A client-focused mindset and a passion for animal welfare
- Confidence making decisions and the ability to work independently

About us

- At Richmond Veterinary Clinic, we're proud to be a trusted part of our community as an independent, privately owned practice providing high-quality, personalised veterinary care to pets and their families. Our clinic offers a full range of small animal veterinary services, all delivered with genuine care and respect for every patient and client who walks through our doors.
- A supportive, close-knit team that values collaboration and skilled growth
- Autonomy and trust to lead your way
- Opportunity to make a real impact in a respected independent clinic
- Generous salary commensurate with experience
- A modern, well-equipped clinic located in vibrant Richmond, close to public transport, cafes and parks

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📌 Veterinary Practice Manager (Williamstown)
🏢 Richmond Veterinary Clinic
📍 Williamstown