Job Description: Fragomen is looking for a Business Process Specialist to join our Corporate Development team. This role is based in one of the available APAC Fragmon offices and would be supporting the business globally.

Process Mapping & Documentation

Support the documentation of as-is and to-be processes using MS Visio or process modelling tools such as Signavio, Celonis, or ARIS. Maintain process documentation in line with agreed BPMN standards and operating model guidelines.

Process Analysis and Support

Assist with collecting, validating, and analysing process and operational data to identify inefficiencies and improvement opportunities. Support senior team members in preparing analysis outputs, insights, and recommendations.

Process and Operating Model Support

Support the design of to-be processes aligned to target operating models, including documenting roles, hand-offs, and system interactions. Assist in assessing process changes and their impact on the operating model.

Continuous Improvement

Apply Lean and continuous improvement techniques under guidance to support process optimisation and standardisation initiatives. Participate in improvement workshops and change initiatives as required.

Documentation & Governance

Create and maintain clear, accurate, and up-to-date process and operating model documentation. Support adherence to process standards, templates, and governance controls.

Stakeholder Collaboration

Work with business, operations, and technology teams to gather information and clarify process requirements. Communicate effectively with stakeholders to support process documentation and change activities.

Skills and Experience

- Foundational knowledge of Lean Six Sigma principles (Green Belt desirable or working towards)
- Basic experience with BPMN and process modelling tools.
- Understanding of operating model concepts and process integration.
- Awareness of IT systems that support business processes (e.g. ERP or BPM platforms)
- Basic data analysis skills with attention to detail.
- Strong analytical mindset and willingness to learn
- Good communication and collaboration skills.

What We Offer

At Fragomen, we offer excellent training and the opportunity to work with knowledgeable professionals across a collaborative global network. Finding the right person is very important to us. We hope that finding the right place is important to you.

Pre-employment and Hiring Process





All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position’s location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI‑assisted tools for administrative screening purposes only - never for decision‑making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.

Company Background

Fragomen is the leading global immigration law firm with more than 6,000 professionals in nearly 70 offices across the Americas, EMEA and Asia Pacific, delivering services in over 170 countries. Ranked on both the Am Law 100 and Am Law Global 100, the firm is widely recognized for its leadership in immigration law and commitment to fostering a culture where diverse attorneys thrive and all individuals have equal opportunities to succeed.

Fragomen helps corporations and individuals navigate the complexities of global mobility and provides end-to-end support across the immigration lifecycle, from strategic planning and policy design to compliance, government investigations, litigation and more.

The firm combines legal acumen and advanced digital capabilities to simplify global mobility and deliver smarter, faster and more adaptive solutions via a suite of technology brands—including Nomadic, its business travel platform that enables real-time compliance, WorkRight, its multi-jurisdictional employment verification software and Straightforward Citizen, a digital solution designed to streamline the pathway to US citizenship.

With a global presence, multidisciplinary approach and investment in technology, Fragomen is uniquely positioned to address today’s immigration challenges and shape the future of workforce mobility.

Diversity and Inclusion

Fragomen is committed to promoting diversity,



inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status.

At Fragomen, we do meaningful and impactful work for our clients and put a focus on our Responsible Business Practices: #LifeAtFragomen: We drive innovation and change. We respect colleagues, embrace diversity, and empower others. #FragomenForward: At Fragomen, pursuing an equal, diverse, and inclusive workforce goes beyond a policy. It’s part of our DNA—and always has been.

Year after year, we are recognized as leaders in diversity in our industry.

Giving Back. We have a deep history of giving back to the communities where we live and work—and we continue that mission today.

Serving the less fortunate by providing advice and community support where it is most needed allows us to help immigrants secure a better future for themselves and their families.

Corporate Social Responsibility. We believe there is more to success in business than generating profit—we want to do well by doing good. We are committed to considering the impact that our business decisions have on our people, our planet, the communities in which we work and our clients.

Sustainability. Fragomen is focused on sustainability in our business operations and practices—and we know there is much work to be done, with countless opportunities available to minimize our impact on the environment.

Well-being. We are committed to implementing firmwide initiatives that support the health and wellness of our people, including programs to address work-life balance and benefits that cover a wide range of well‑being needs of all employees.

Benefits

- At Fragomen, we offer excellent training and the opportunity to work with knowledgeable professionals across a collaborative global network.
- Our #FragomenWorks program provides the ability to be successful at home or in the office, via Hybrid & Remote work arrangements.
- Our Feedback Works process includes three managerial check-ins per year to help you progress in your career.
- Unique learning programs like: Fragomen Academy, Leadership Academy, Practical Management Academy, and Regional Development Conferences.
- Programs to address work-life balance and benefits that cover a wide range of well‑being needs of all employees.

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📌 Business Process Specialist (New South Wales)
🏢 Fragomen
📍 New South Wales