In this pivotal role, you'll be providing medical reception and admin support to our healthcare providers, upholding exceptional service standards for our patients, and managing appointments and scheduling.
Key responsibilities
- Providing medical reception and admin support to our healthcare providers
- Upholding exceptional service standards for our patients
- Managing appointments and scheduling
- Explicit and prompt communication with providers regarding patient enquiries
- Navigating clinic software (experience with clinic to cloud software is a plus)
- Ensuring billing is completed promptly and correctly
- Keeping our office tidy and stock updated
- Handling private and hospital billings
- Being the friendly voice for patient enquiries via calls and emails
- Assisting in surgery coordination and quotations
About you
- High level of communication skills and approachable positive personality
- Must have Medical Administration experience
- A dedicated work ethic that doesn't falter under pressure
- The positivity to tackle challenges head-on
- A knack for building trust and relationships with patients
- Confidentiality in all interactions
About us
Amélie Private brings a respected team of medical and allied health specialists who offer personalised, expert and comprehensive care to the Wollongong region.
📌 Medical Ad (Wollongong)
🏢 Amelie Private
📍 Wollongong
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