We are recruiting for a part-time Allied Health Administration Officer at our neuro-affirming mental health occupational therapy and psychology practice in Belmont.

Do you want to be part of team that is passionate about providing a brilliant service for our neurodiverse community?

Are you seeking a workplace that is genuinely friendly, supportive and flexible?

Perhaps you’re looking for an opportunity in a smaller, boutique practice where your contribution is valued, you have room to spread your wings, and there is genuine opportunity to grow as the practice develops.

About this position

This part-time administration role is very important to our team. You’ll play a vital part in keeping the practice running smoothly by supporting operations and the client experience. There is the option to work 3–4 days a week, with the opportunity to design a schedule that suits both work and other life commitments.

If you are an experienced administrator who appreciates systems and processes and would like the chance to help with change and development, while helping a great team do meaningful work, this is an opportunity to make a real difference.

Working in cooperation with our Practice Manager and Senior Administration Officers, here is a summary of the key duties that will help our practice thrive:

Supporting our culture

- Bring a positive and supportive attitude to the team.

- Contribute to activities that build connection and growth.

Client experience and service delivery

- Facilitate positive client interactions from first enquiry and intake through to discharge, supporting smooth workflows, clear expectations, outstanding communication and client-centered practice.

- Maintain accurate client records and assist with administration of client funding, service agreements and plan information, including tracking relevant plan dates and funding details.

- Assist with intake tasks in conjunction with the Intake Officer.

- Receive and make calls and emails to gather details, reschedule appointments and discuss finance matters, using neuro-affirming, trauma-informed and inclusive communication principles.

Clinician support

- Support clinicians with practical, hands-on administration support.

Financial management

- Issue invoices and keep track of client payments. Knowledge of Xero and Splose would be an advantage.

Operations





- Contribute to improving practice-wide processes to support better workflow and staff support and help maintain compliance with relevant practice standards.

- Assist with the general upkeep of the clinic.

Social media and communications practice

- Experience and knowledge in social media and communications practice is an advantage.

Additional skills that would be highly regarded.

- If software, systems and IT support are areas of strength for you, this would be a valuable advantage in the role. Life Connect uses a range of software systems to keep the business running smoothly, advanced knowledge and proficiency in the use of SharePoint, Power Automate, Teams and Planner would be highly regarded.

The ideal fit

This role would be an ideal fit for you if:

- You have experience working in administration in a mental health care setting and would like a new opportunity in a close-knit team.

- You might have allied health background, but admin is your thing.

- You appreciate the positive impact this role can have and would like to make a difference.

- You are looking for a permanent and stable opportunity with room for growth.

This position would be a great match for you if:

- You are highly organised and appreciate systems and procedures that support consistency and quality in your work.

- You are a practical problem-solver with strong attention to detail.

- You are comfortable and confident managing inbound and outbound communication with clients and referrers.

- You are kind, reliable, honest and easy to work with.

- You have a can-do attitude and are willing to help with a range of tasks as they arise.

- You work efficiently and take initiative when you notice something needs to be done.

- You enjoy supporting a team and contributing to better outcomes for clients, clinicians and the practice.

- You are IT savvy and have a sound understanding of Microsoft 365 programs. Advanced knowledge in this area is an advantage.

- Knowledge of Splose would be an advantage.





- You understand basic finance administration and can confidently navigate invoicing systems and programs such as Xero.

What we offer

- A permanent part-time position, 3-4 days per week.

- Flexibility around school hours and other commitments, with the opportunity to create a routine that works for both you and Life Connect Therapy.

- Above-award remuneration negotiated based on experience.

- A supportive and approachable leadership team.

- A small, and very friendly multidisciplinary team of occupational therapists, psychologists, allied health assistant administration staff.

- A calm, neuro-affirming workplace where people are welcomed, heard, respected and well-supported.

- The opportunity to contribute ideas, improve systems and help shape how the practice grows.

- Room for the role to develop as Life Connect Therapy continues to grow.

About us

We are a close-knit and dedicated team of mental health OTs, psychologists allied health assistance , and administration staff with a special interest in neurodiversity and mental health.

We have a strong commitment to supporting individuals through their journey of healing and recovery. Our practice has a strong neurodiversity-affirming approach, valuing the unique qualities of every individual we work with.

Our clinic is based in Belmont, and we support people across Geelong, the Surf Coast, and Bellarine. Our clinic is designed with an awareness of different sensory needs and aims to provide a calm, welcoming environment.

Our values

Welcomed

Our clients and staff feel welcome, accepted and included in the way we interact and run our practice.

Heard

We listen to people, their experiences and perspectives, and create space for them to be heard.

Respected

We respect each person’s story, experience, and journey.

Supported well

We support people well, always seeking to self-reflect, learn, and develop.

How to apply

If the prospect sounds like a good fit for you, we would love to hear from you. Please apply via seek with a brief cover letter telling us why you would like to be part of the Life Connect Therapy team in this role, together with an updated copy of your resume.

If you have any questions or would like to chat, further feel free to email Jess our practice manager *****@lifeconnecttherapy.com.au,

Applications close when we find the right candidate. We will begin reviewing applications from the 28th of August.

📌 Allied Health Administration Officer (Belmont)
🏢 Life Connect Therapy
📍 Belmont