Company Overview

AccessEAP is an Australian-owned, not-for-profit organisation with over 30 years of experience in the Employee Assistance Program (EAP) industry. As one of the founding members of the sector, we’re proud to have helped shape best practice across a broad range of industries.

Our mission since 1989 has been to improve workplace wellbeing and support Australians’ mental health. We provide services such as EAP counselling, critical incident response, onsite and remote support, psychosocial risk management, and tailored wellbeing consultation to help individuals and organisations thrive.

We are seeking a Learning & Organisational Development Consultant to join our Melbourne team

Key Responsibilities

- Lead the development and delivery of psychosocial safety, workplace wellbeing and organisational development solutions for clients across diverse industries.

- Partner with client organisations to understand business objectives, workplace challenges and psychosocial risks, providing tailored, evidence-based recommendations and practical solutions.

- Conduct psychosocial risk assessments, workplace culture reviews, organisational diagnostics, employee surveys and wellbeing assessments to identify risks, strengths and opportunities.

- Design and deliver training programs, workshops and learning initiatives focused on psychological safety, workplace mental health, psychosocial risk management, leadership capability, resilience, respectful workplaces and employee wellbeing.

- Provide expert consulting and advisory services to Boards, executives, people leaders and HR professionals on psychosocial risk management, workplace wellbeing and organisational effectiveness.

- Develop organisational development strategies and interventions that strengthen workplace culture, enhance employee engagement and support high-performing teams.





- Facilitate change initiatives and support organisations to embed sustainable, preventative approaches to psychosocial health and safety.

- Analyse qualitative and quantitative data to generate actionable insights, strategic recommendations and measurable improvement plans.

- Present findings, recommendations and thought leadership to a broad range of stakeholders, including executive and senior leadership teams.

- Manage projects from initial scoping and solution design through to implementation, evaluation and reporting.

- Build and maintain trusted client relationships, providing ongoing support and guidance to achieve positive organisational outcomes.

- Contribute to the development of innovative frameworks, products, resources and service offerings that reflect legislative requirements, emerging research and industry best practice.

- Monitor developments in psychosocial health and safety, workplace wellbeing and organisational psychology to ensure services remain contemporary and evidence-based.

- Collaborate with multidisciplinary teams to deliver integrated client solutions and exceptional customer experiences.

- Evaluate the effectiveness of programs and interventions, using data and feedback to drive continuous improvement and demonstrate impact.

What we're looking for

- 3+ years experience in a similar role.

- Tertiary qualification in Psychology.

- Organisational Psychology endorsement or working towards endorsement highly desirable.

- Certificate IV in Training and Assessment highly desirable.

- Mental health training accreditation (e.g., MHFA, ASIST, trauma-informed practice) advantageous.

Why Join AccessEAP?

- Be part of a mission-driven organisation improving lives every day

- Hybrid working workplace with flexibility and purpose

- Inclusive and supportive workplace culture

- Opportunities for growth within a well-established, respected not-for-profit

- NFP Salary sacrificing benefits

📌 Learning & Organisational Development Consultant (Melbourne)
🏢 AccessEAP
📍 Melbourne