We are seeking an experienced Spare Parts Interpreter / Receptionist to join our team at Aussie Brake & Clutch in Caboolture, QLD. This full time role is pivotal in supporting our automotive workshop and ensuring the smooth day-to-day operations of our business.
What you'll be doing
Providing exceptional customer service to both walk-in and over-the-phone customers
Accurately interpreting and responding to customer enquiries about vehicle parts and accessories
Promptly and efficiently processing orders and liaising with external suppliers
Assisting the workshop team by sourcing and ordering required parts
Maintaining detailed inventory records and stock levels
Performing general administrative duties such as answering phones, greeting visitors, and providing clerical support
What we're looking for
Minimum 2 years' experience in a similar customer service or parts interpretation role within the automotive industry with experience in Brake & Clutch is an advantage but not essential
Solid interpersonal and communication skills with the ability to liaise effectively with customers, suppliers, and internal teams
Excellent attention to detail and the ability to work accurately under pressure
Sound knowledge of automotive parts and components, including part numbers and cross-referencing
Proficient in using inventory management and ordering systems
A positive, friendly, and enthusiastic attitude
What we offer
At Aussie Brake & Clutch, we pride ourselves on providing a supportive and inclusive work environment. We offer a competitive salary, ongoing training and development opportunities, and a range of employee advantages to support your work-life balance.
About us
Aussie Brake & Clutch is a leading provider of automotive parts and services in the Caboolture region. With over 20 years of experience, we are dedicated to delivering high-quality products and exceptional customer service to our valued clients.