Job Description

Night Manager at Pullman Adelaide

We are seeking a seasoned and confident Night Manager to join our Front Office team at Pullman Adelaide. Reporting directly to the Front Office Manager, this pivotal role assumes full responsibility for hotel operations overnight, acting as Duty Manager and representing senior leadership in the absence of the General Manager.

This is a high-impact chance to elevate your skilled profile within Australia’s largest hotel network. As Night Manager, you’ll play a key role in delivering exceptional guest service, ensuring operational excellence, and supporting a team culture built on care, collaboration, and premium hospitality standards.

Some of the key duties of this role will include, but not limited to:
Oversee hotel operations during overnight shifts, acting as Duty Manager
Manage late arrivals,



early departures, and guest inquiries with professionalism
Ensure safety, security, and emergency procedures are followed
Conduct nightly audits and prepare operational reports
Support and lead the night team to maintain premium service standards
Resolve guest issues promptly, ensuring a seamless experience
Monitor cleanliness and presentation of public areas overnight
Liaise with other departments to ensure continuity across shift
Act as a Loyalty Ambassador, promoting Accor Live Limitless (ALL) membership and advantages
Follow up on guest feedback and assist with responses to ensure satisfaction and retention

📌 Night Manager Adelaide
🏢 PULLMAN
📍 Adelaide