We are seeking a dedicated Restaurant Supervisor to oversee daily operations and ensure exceptional customer service. In this role, you will manage staff, handle customer enquiries, and maintain high standards of food quality and hygiene. Join our team and contribute to creating a welcoming dining experience.
Responsibilities:
Supervise daily restaurant operations and staff activities.
Ensure compliance with health and safety regulations.
Manage customer enquiries and resolve any issues promptly.
Train and mentor staff to deliver excellent service.
Monitor food quality and presentation standards.
Assist in inventory management and ordering supplies.
Prepare staff schedules and manage labour costs.
Implement promotional activities to enhance customer engagement.
Qualifications:
Previous experience in a supervisory role within the hospitality industry.
Robust understanding of food safety and hygiene regulations.
Excellent communication and interpersonal skills.
Ability to work in a rapid-paced workplace and manage multiple tasks.
Basic financial acumen for managing budgets and costs.
Flexibility to work evenings, weekends, and holidays as required.