About the role

Mingary Care Op Shops help raise the funds that make Mingary Care’s work possible.

As an Op Shop Customer Service Assistant, you’ll help with the day-to-day running of one of our shops. This is a friendly, customer-facing role for someone who enjoys helping people, working as part of a team and keeping the shop welcoming and well-presented.

This role may include
Welcoming customers and helping them in the shop
Putting sales through the register, if trained and comfortable
Assisting with till float and end-of-day till procedures, if trained and authorised
Answering basic customer questions
Keeping racks, shelves and displays dusted and tidy
Restocking items on the shop floor
Helping with pricing or tagging, if trained
Keeping the counter and shop areas clean and organised
Helping create a friendly, positive shop experience
Letting the Shop Manager or shop lead know about any issues, hazards or customer concerns

This role may suit someone who
Enjoys people and customer service
Is happy to be on the shop floor
Can work as part of a team
Is reliable and willing to learn




Likes keeping things tidy and organised
Can ask for help when unsure

Perks of volunteering with Mingary Care
No experience needed for most roles
Onsite training and support provided
Friendly, welcoming team
20% volunteer discount on Mingary Care Op Shop purchases
Morning, afternoon and full-day shifts may be available
A chance to meet people and feel part of something local
Practical, helpful work with a explicit purpose
Suitable for Centrelink mutual obligations where the role and hours meet requirements

Things to be aware of

This role may involve standing, light lifting, moving around the shop, talking with customers and working during busy periods. Duties can be adjusted where possible to suit what the volunteer can safely do.

Category
Health

Commitment
Regular - more than 6 months

Type Of Work
Retail & Sales,

Time Required
Full or half day shifts available. Monday - Friday from 8:30am-4pm and Saturday 9am-1pm

Training
Onsite training and induction provided

📌 Op Shop Customer Service Assistant Caloundra Maroochydore
🏢 Mingary Care
📍 Maroochydore