Iconic Property Services is a Western Australia-based company delivering professional hospitality and property services across multiple sites. Due to business growth and increased operational demand, we are seeking a qualified Hospitality Service Manager to join our team in Perth.
About the Role
The position of Hospitality Service Manager is a full time, genuine role responsible for planning, organising, directing, and controlling hospitality service operations to ensure high standards of customer service and efficient business performance.
Key Duties & Responsibilities (ANZSCO Aligned)
Oversee and manage daily hospitality operations across allocated sites
Plan and coordinate service delivery to ensure high-quality customer experience
Manage staff recruitment, training, supervision, and performance
Develop and implement operational procedures and service standards
Monitor budgets, control costs, and prepare operational reports
Ensure compliance with workplace health & safety and hygiene regulations
Handle customer complaints and resolve issues effectively
Liaise with senior management to improve operational efficiency
Coordinate rostering and workforce planning
Skills & Experience
Relevant qualification (Diploma or higher in Hospitality Management or related field)
At least 1 year of relevant full-time work experience (or 3 years without formal qualification)
Solid leadership and organisational skills
Excellent communication and customer service abilities
Ability to manage multiple operations in a fast-paced environment
Salary & Perks
Annual salary between $75,000 – $85,000 + superannuation
Full-time permanent role
Opportunity for career progression within a growing organisation
Employer questions
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a Hospitality Services Manager?
Have you completed a qualification in hospitality?
Do you have a current Police Check (National Police Certificate) for employment?
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Job Type: Full-time
Pay: $75,000.00 – $85,000.00 per year
Work Location: In person
📌 Hotel / Hospitality Service Manager Perth (Australia)
🏢 Iconic Property Services
📍 Australia
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