Job Description

What does a Claims Consultant do?

As a Claims Consultant, you'll assess life insurance claims when customers are impacted by illness or injury and are unable to work for a period of time.

You will be our customers main service provider. Some of your work will include:
Review insurance policies and claim information
Analyse medical, vocational and financial documentation
Assess eligibility against the cover they have
Apply qualified judgement to make fair decisions
Communicate outcomes clearly and confidently
Partner with customers and stakeholders throughout the claims process
Provide benefit payments and support.

This is highly engaging role where every claim presents unique circumstances and requires thoughtful decision making.





You'll be challenged, supported, and rewarded through the positive impact your work has on customers and families.

What's in it for you?
Training and support that will help adapt your current skillset
Comprehensive onboarding and structured training program
Access to technical experts and development support with access to leading edge learning and development courses and programs
Transparent pathways for career progression and internal mobility
Flexible working arrangements, wellbeing advantages and discounted insurance products

📌 Claims Consultant Your Experience A New Career Join Our Claims Team Sydney
🏢 TAL
📍 Sydney