Job Description

Oaks Brisbane Mews Suites are looking for a Front Office Supervisor who brings proven front office experience, leadership qualities, and a passion for delivering exceptional guest experiences to join the team. FULL TIME or PART TIME prospects available.

About the Role:
Lead and support the team in delivering exceptional guest experiences and ensuring a warm welcome for all guests.
Serve as a role model, sharing your expertise and continuously engaging the team to achieve high standards of service.
Oversee the completion of daily tasks, ensuring they are executed accurately and in a timely manner.
Manage guest arrivals and departures efficiently, ensuring a seamless check-in/check-out experience.
Address and resolve guest complaints promptly and professionally, maintaining high levels of guest satisfaction.

Shift Details (subject to change):
This role operates on a rotating roster, including a mix of AM, PM shifts

📌 Front Office Supervisor Brisbane
🏢 Oaks Hotels
📍 Brisbane