Job Description

As Senior Student Administration Officer play a vital role in delivering high-quality administrative support to students across all stages of their academic journey, helping ensure their success and a seamless experience from enrolment to graduation.

Key responsibilities include:
Manage complex student administration issues and offer expert advice on matters related to enrolment, program variations, progression, and graduation
Assess and processing applications such as credit transfers, cross-institutional studies, degree variations, and course substitutions
Verify students' eligibility to graduate and coordinate with academic elements and the Graduations Office
Engage in activities that support the student journey from recruitment through to graduation
Contribute to the delivery and continuous improvement of Student Administration functions
Support third-party student administration functions

About you
Demonstrated experience in student administration within a tertiary education environment, particularly in areas such as credit, enrolment, progression, and graduation.
Thorough understanding of academic policies and procedures,



including program structures, credit transfer rules, and degree requirements.
Demonstrated ability to assess and process complex applications, such as credit transfers, cross-institutional studies, and program variations.
Strong communication and interpersonal skills, with the ability to interact effectively with students, faculty, and staff
Ability to work in a energetic setting with competing deadlines.
Demonstrated problem-solving skills and attention to detail
Robust time management and organizational skills

What we can offer
This is a continuing position, 50% (0.5 FTE) part position primarily based at either Brisbane South (Nathan) or Gold Coast. As Griffith is a multi-site University you may be required to work across other locations.

Salary Range
The full time equivalent base salary will be HEW Level 5 range $82,415 - $92,456 per annum + 17% superannuation. The salary including superannuation is in the range $96,426 -$108,174 per annum.
The salary will be paid at the relevant part-time proportion.

📌 Senior Student Administration Officer Southport
🏢 Griffith University
📍 Southport