At Sodexo, our purpose is to improve quality of life for our employees, clients, and communities. As part of our Technology Digital and Data (TDDI) team, the Business Analyst plays a critical role in shaping and delivering technology and digital solutions that support this mission.

The Business Analyst is responsible for understanding business needs, analysing processes, and translating requirements into transparent, actionable outcomes that enable successful project delivery.

Job Description

Business Analysis & Requirements
Elicit, analyse, and document business requirements through stakeholder engagement
Translate business needs into clear functional and non-functional requirements
Develop artefacts including business requirements documents, user stories, and process maps
Ensure requirements are traceable, prioritised, and aligned to business outcomes

Stakeholder Engagement
Build robust relationships across business and technology teams
Facilitate workshops and working sessions to gather and validate requirements
Support stakeholder alignment and decision-making

Process Improvement
Analyse current-state processes and identify improvement opportunities
Define future-state processes aligned to business and technology strategy
Support continuous improvement initiatives





Delivery Support
Work closely with Project Managers and delivery teams to support project execution
Contribute to solution design discussions
Support testing activities and define acceptance criteria
Ensure delivered solutions meet agreed business requirements

Governance & Documentation
Maintain clear and structured documentation aligned to Sodexo standards
Support portfolio governance through accurate artefact management
Ensure consistency in business analysis methodologies and tools

Skills & Experience
Proven experience as a Business Analyst in technology or digital environments
Strong requirements elicitation and process modelling skills
Experience working within structured project or portfolio delivery frameworks
Excellent stakeholder engagement and communication skills
Ability to translate complex concepts into transparent, actionable insights
Experience supporting end-to-end project delivery
Experience with tools such as Triskell or similar portfolio platforms is advantageous

Qualifications
Degree in Business, Information Technology, or a related field
Business Analysis certifications (e.g. CBAP, CCBA, Agile BA) are advantageous

📌 Business Analyst – Technology Digital & Data Tddi Perth
🏢 Sodexo
📍 Perth