Job Description

We are seeking an experienced Instructional Designer – Training & Process Writing to support capability development across the Autobarn network.

Reporting to the Head of Operations, this national role will be responsible for creating engaging training materials, operational guides and standard operating procedures that drive consistency, compliance and operational excellence across our stores and support office teams.

This role is ideal for someone who enjoys transforming complex operational information into practical, easy-to-follow training and documentation that makes a real impact on frontline teams.

Key Responsibilities
Design, develop and maintain training materials including onboarding programs, eLearning modules, facilitator guides, workbooks and quick reference guides
Create and maintain operational process documentation, SOPs,



playbooks and user guides for store and support office teams
Partner with operational leaders and subject matter experts to identify training and documentation requirements
Translate complex business processes into transparent, practical and engaging learning content
Support current initiatives, projects, systems implementations and operational changes through effective training and process documentation
Maintain governance, version control and accuracy across all learning and process materials
Review training effectiveness and identify prospects to improve capability, compliance and operational performance
Support the ongoing maintenance and enhancement of Visual Merchandise Guides (VMGs) and other operational standards

📌 Instructional Designer Mount Waverley
🏢 Autobarn
📍 Mount Waverley