Summary:

At Otto’s Market Warrina, we are seeking a dedicated Customer Service Assistant to join our team in Townsville, Queensland. This temporary, casual role is essential for providing exceptional service to our customers, ensuring a welcoming atmosphere and enhancing their shopping experience. As a key member of our hospitality and catering team, you will play a vital role in maintaining our high standards of customer satisfaction.

Responsibilities:
Greet customers warmly and assist them with their inquiries
Handle customer transactions accurately and efficiently
Maintain cleanliness and organisation of the service area
Assist in stocking shelves and managing inventory
Respond to customer feedback and resolve any issues promptly
Collaborate with team members to ensure smooth operations

Qualifications:
No formal education required; however, a background in hospitality or customer service is advantageous
Previous experience in a customer-facing role is preferred but not essential
Robust communication and interpersonal skills
Ability to work in a rapid-paced workplace and handle multiple tasks
Basic numeracy skills for handling transactions
A friendly and approachable demeanour

📌 Otto's Market Warrina – Customer Service Assistant Townsville (Australia)
🏢 Ottos Group
📍 Australia