Youth Off The Streets is a not‑for‑profit organisation that provides safety, support and opportunities for young people to build a positive future. Our services include alternative high school education, crisis accommodation and housing support, alcohol and other drugs counselling, youth justice programs, life skills and employment pathways, cultural support and community engagement.

We focus on early intervention and community‑led support that empowers young people, strengthens families and builds safer, more connected communities. Our work is grounded in trauma‑informed practice and guided by The Sanctuary Model, ensuring safety, emotional wellbeing and collaboration are at the heart of everything we do.

About the Role

If you’re a Systems Engineer who wants meaningful work and up-to-date technology, this role combines the two!

Technology underpins every service we deliver from crisis accommodation to classrooms to outreach programs. As our Systems Engineer, you’ll help ensure staff have secure,



reliable and up-to-date systems that enable them to support vulnerable children and young people.

You’ll work across Microsoft cloud platforms, cyber security uplift, automation, network infrastructure and endpoint management. This role provides variety, autonomy and project exposure not just ticket resolution. You’ll collaborate closely with the Senior Systems Engineer and Technology Senior Manager, gaining hands‑on experience that builds toward senior engineering pathways.

This position is based at our Head Office in Alexandria, with hybrid flexibility and occasional travel to other YOTS sites.

What you'll do

Provide escalation support and resolve IT Service Desk tickets

Assist with planning, testing and implementing hardware, software and network infrastructure

Maintain, optimise and automate IT systems

Troubleshoot and resolve technical issues across hardware, software and network systems

Suppor

📌 Systems Engineer City Of Sydney
🏢 Youth Off the Streets
📍 City of Sydney