About the Role

This is a unique role that will see you provide first-class service and support to our clients through accurate diagnosis and hands-on product knowledge, work in our warehouse assisting with equipment and skid assembly (utilising your plumbing skills), and act as a technical point of contact for our team and customers. It’s a varied role that moves between client sites, our workshop in Epping, and time spent working through technical queries — sometimes on the go, and other times at a desk digging into the detail.

Key Responsibilities
Service and repair Type A heating and ventilation units
Diagnose service issues and calibrate to manufacturer specifications
Communicate with clients and keep them informed throughout the job
Provide technical support and troubleshooting advice to our team and customers, whether on the road, by phone, or at a desk working through more complex queries
Utilising your plumbing skills to support the warehouse team with hands-on assembly work and provide technical guidance as required
Complete accurate paperwork and service reports on time

What You’ll Bring
Plumbing, Gas Licence/Registration (Type A)
Restricted Electrical Licence (Disconnect/Reconnect) – or willingness to obtain




Knowledge of hot water solutions an advantage, but not essential
Current driver’s licence and clean driving record
White Card
Strong technical and product knowledge, with the ability to translate this into transparent advice for others
Excellent communication skills and a customer-centric approach
Ability to work well with minimal supervision and prioritise a busy workload
Well-presented, reliable, and a genuine team player

What’s on Offer
Competitive rate
Well-stocked, well-maintained service vehicle
Variety across service, warehouse and technical support work
Career growth and development prospects
Supportive, team-focused culture
Employee recognition program

We’re more than heating and hot water systems — we’re a team built on trust, integrity, and collaboration. With four generations of experience behind us, we take pride in delivering quality work and supporting each other to get the job done right.

If you take initiative, value precision, and enjoy hands-on, diverse work, you’ll fit right in. Apply now with your CV

Automatic Heating – Proudly heating Australia since 1926

📌 Type A Technician – Service, Warehouse & Technical Support Epping
🏢 Automatic Heating
📍 Epping