Receptionist / Administration Assistant

Full-Time | Monday to Friday | 8:00am – 4:30pm

Join a Leading Smash Repair Team

We are a busy, well-established smash repair business in Joondalup seeking an experienced, professional and customer-focused Receptionist / Administration Assistant to become the face of our business.

This is much more than a reception role. You'll be an integral part of our office team, working closely with customers, insurers, suppliers and our production team to ensure the repair process runs smoothly from start to finish.

If you're highly organised, enjoy working in a fast-paced environment and take pride in delivering outstanding customer service, we'd love to hear from you.

What You'll Be Doing
Welcoming customers and creating an exceptional first impression
Answering incoming calls and responding to customer enquiries
Entering customer and vehicle information accurately
Assisting with the preparation of repair quotations
Ordering vehicle parts and coordinating with suppliers
Processing supplier invoices, credits and administrative paperwork
Data entry across multiple software systems and databases
Liaising with insurers, customers and suppliers
Maintaining accurate records and supporting the office team with daily operations

What We're Looking For





We're looking for someone who is:
Friendly, confident and professional
Highly organised with exceptional attention to detail
Comfortable managing multiple tasks and deadlines
An excellent communicator with strong customer service skills
Confident using computers and learning current software
Reliable with a positive, can-do attitude
Able to work independently and as part of a close-knit team

Desirable (but not essential)
Previous reception or administration experience
Experience within the automotive, panel, insurance or smash repair industry
Experience using estimating or repair management software

What's In It For You?
Full-time permanent position
Monday to Friday – enjoy your weekends free
Market-competitive salary: $65 000 + Super ( negotiable depending on experience)
Supportive and friendly team culture
Reliable, long-term career opportunity
Ongoing training and development
Modern office setting
On-site parking

If you're looking for a role where you'll be valued, challenged and become an important part of a successful business, we'd love to hear from you.

Apply now by submitting your resume along with a brief cover letter telling us why you're the right fit for our team.

📌 Receptionist / Admin Assistant Joondalup
🏢 Impact Panel and Paint
📍 Joondalup