Full time Receptionist – Better Pet Vets

Are you a people person who loves pets just as much as their owners do?

Better Pet

Vets is looking for a Full-Time Receptionist to join our friendly and dedicated team.

About The Role

This position (38 hours per week across 4 working days, with 1 RDO) is at the heart of our clinic’s daily operations. You’ll be the friendly first point of contact for our clients, ensuring every visit — whether in person or over the phone — is welcoming, effective, and stress-free.

Key Responsibilities
Greeting clients and managing the flow of pets and people through the clinic
Scheduling appointments, processing payments, and maintaining accurate records
Providing transparent, compassionate communication and support to clients
Assisting with administrative tasks, marketing support, and stock control




Upholding high standards of hygiene, safety, and customer service
Supporting our veterinary and nursing team to help the day run smoothly

About You You’re warm, organised, and thrive in a busy setting. You take pride in delivering exceptional customer service and can stay calm under pressure. Excellent communication and time management skills are a must, along with a genuine love of animals and people alike. If you’re looking to join a supportive, community-focused veterinary team that values professionalism, kindness, and teamwork — we’d love to hear from you! Please apply online with your update resume.

📌 Receptionist Mackay Regional
🏢 Better Pet Vets
📍 Mackay Regional