Join Commercial Eyes (PLG Group for companies) for an exciting 12-month fixed-term chance and help transform therapeutic innovation into real-world impact across Australia, Recent Zealand, and the APAC region.

We're looking for a driven Medical Information Manager to lead project delivery, manage a high-performing MI team, and provide exceptional client service across our growing Medical Information portfolio.

About the Role

In this leadership role, you will oversee the operational and strategic management of your assigned Medical Information project portfolio. You will:
Lead and coordinate Medical Information project teams to ensure timely, accurate, compliant delivery of client services
Act as the primary liaison for clients — managing expectations, providing scientific and strategic guidance, and ensuring ongoing satisfaction
Oversee the full lifecycle of client projects, including scoping, proposals, resourcing, execution, reporting, and follow-up
Mentor, supervise, and develop MI Associates and Junior Associates,



fostering a high-performance team culture
Ensure all medical inquiries are handled with accuracy, scientific rigor, and alignment with client SOPs, regulatory requirements, and industry standards
Maintain and enhance MI knowledge assets, including standard response documents and databases
Ensure timely identification and reporting of adverse events (AEs) and product complaints (PCs) in line with ANZ safety requirements
Support internal and external audits and contribute to continuous improvement initiatives
Work collaboratively with other business units to enhance service offerings and drive efficiencies
Contribute to business development and client retention by identifying opportunities, nurturing relationships, and supporting proposal development
Play a key role in operational excellence through process optimization, perform

📌 Medical Information Manager 12 Month Fixed Term Contract Melbourne (Australia)
🏢 ProductLife Group
📍 Australia