Probe CX in Melbourne is recruiting for a Financial Advocate to support customers navigating financial stress and vulnerability. You will handle inbound and outbound voice and written interactions with empathy, progressing hardship outcomes in a skilled, consistent manner.
The role requires at least 1 year in a contact centre or customer service, solid communication skills, and the ability to work across multiple systems.
📌 Empathetic Financial Advocate — 24/7 Support Specialist Melbourne (Australia)
🏢 Probe CX
📍 Australia
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