Client Service Consultant – Contact Centre

Moonee Ponds, VIC

Casual role with full-time hours

H&R; Block Australia are seeking Client Service Consultants to join our Contact Centre team based in Moonee Ponds.

This role is ideal for someone who enjoys delivering high-quality customer service in a quick-paced, team-focused environment.

The Moonee Ponds office is conveniently located close to public transport, cafes, and local amenities.

Key Responsibilities Include
Handling inbound calls to book tax appointments
Making warm outbound reminder calls to existing H&R; Block clients (no cold calling)
Delivering a professional and positive customer experience
Working collaboratively with the team during peak periods

What We Offer
Casual employment with full time hours available
Above-award pay rates
Full training and ongoing support
Supportive and inclusive team workplace
Convenient office location close to transport and cafes

Customer service experience is preferred; however, a positive attitude and strong communication skills are essential.

📌 Customer Service Representative Moonee Ponds Melbourne (Australia)
🏢 Hu0026R Block Australia
📍 Australia