Toowoomba Automotive is a well-established dealership with a strong reputation for delivering exceptional customer experiences and quality aftersales service. With a steady flow of work and a loyal customer base, the service department is positioned for continued growth and success.
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About the Role
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We are looking for an experienced Service Manager to lead and develop our high-performing service team. You will oversee daily operations, drive customer satisfaction, optimise workshop productivity, and ensure strong financial performance.
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Managing service department operations and team performance
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Driving customer satisfaction and retention initiatives
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Monitoring KPIs such as labour sales, efficiency and profitability
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Coaching and developing advisors and technicians
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Maintaining manufacturer standards and compliance
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About You
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You are a driven leader with a passion for aftersales and proven success in managing a busy service department.
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Previous experience as a Service Manager or Senior Advisor
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Strong leadership and team development skills
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Commercial acumen with a focus on performance and profitability
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Excellent communication and customer service abilities
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A proactive, solutions-focused approach
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Why Join Toowoomba Automotive:
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At Toowoomba Automotive, you will step into a pivotal leadership role where your ideas and expertise are valued, and your success is rewarded with robust earning potential and a fully maintained company car.
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Unlock exclusive discounts that support your health and wellbeing—from fitness memberships to insurance savings.
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Access confidential support through our Employee Assistance Program, ensuring your peace of mind.
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Enjoy adaptable salary packaging options, including novated leasing for your next vehicle.
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Take advantage of special pricing when purchasing your next car. Plus ongoing savings on servicing.
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You will benefit from explicit career progression pathways, ongoing training, and the support of being part of the largest and most admired automotive network in Australia, helping you build a long-term and rewarding career.
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📌 Service Manager Service Manager Toowoomba, Qld, Au, 4350 0 00 Km
🏢 Eagers Automotive
📍 Toowoomba
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