Infosys BPM (), the business process outsourcing subsidiary of Infosys, was set up in April ****.
Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering.
Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.
Infosys BPM has been consistently ranked among the leading BPM companies and has received multiple awards and recognition from key industry bodies and associations.
Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years.
The company has consistently been ranked among the top employers of choice, on the basis of its industry-leading HR best practices.
The company's senior leaders contribute widely to industry forums as BPM strategists.
Role: - Reporting Business Analyst (Tech BA – Reporting / BI / Data & Analytics)
Location: - Sydney
6-12 Months Full-Time Contract Role
NOTE - Only applicants with Australia full work right, i.e., holding a valid visa will be considered for the role.
JOB DESCRIPTION: -
Role Summary
The Reporting Business Analyst (Tech BA – Reporting) provides specialist business analysis capability across data‐intensive reporting and analytics initiatives within theCollections and
Customer Assist Programs.
The role is accountable for translating complex reporting, data migration, and downstream data requirements into explicit, actionable artefacts that enable accurate, scalable, and trusted reporting outcomes across various systems and data platforms associated reporting and insight solutions.
Operating as an embedded member of a delivery squad, the role partners closely withProduct Owners, Solution Engineers, Business reporting teams, Data Platforms, and downstream data consumersto ensure reporting solutions meet business, regulatory, and operational expectations.
Role Purpose
Delivertrusted, timely, and actionable reporting outcomesthat support business and regulatory decision‐making.
Act as the bridge between business needs and technical delivery for reporting and analytics.
Ensure reporting requirements are clearly defined, traceable, and aligned to data standards, quality expectations, and platform constraints.




Enable scalable and sustainable reporting solutions through strong data analysis, data mapping, and documentation practices.
Key Responsibilities
Reporting & Data Analysis
Profile and analyse medium-large and complex datasets to support reporting, analytics, reconciliation, and regulatory outcomes.
Define, validate, and maintaindata mappings, reporting logic, and reconciliation rulesfor data migration and downstream reporting.
Identify, investigate, and documentdata quality issues, gaps, and root causes, including remediation options and dependencies.
Support impact assessments for reporting and data changes across releases, migrations, and platform transformations.
Requirements & Delivery
Elicit, analyse, and documentbusiness and technical requirementsrelated to reporting and data outcomes.
Translate requirements intoJira user stories, acceptance criteria, and supporting artefacts(e.g. data mapping, lineage, rules).
Support sprint delivery through clarification of reporting scope, assumptions, dependencies, and constraints.
Ensure reporting requirements aretraceable, testable, and alignedto delivery objectives and regulatory expectations.
Stakeholder Engagement
Act as a key liaison between delivery squads andBusiness reporting, and Data Platform teams.
Collaborate withProduct Owners, Squad Leads, Solution Engineers, Testers, and Downstream Consumersto ensure shared understanding of reporting outcomes.
Participate in working sessions, design discussions, requirement walkthroughs, and reporting‐focused forums.
Support communication of reporting changes, impacts, and risks to relevant stakeholders.
Governance & Assurance
Ensure reporting requirements align with agreeddata, platform, architectural, and security standards.
Contribute to documentation required forgovernance, approvals, audits, and change processes.
Support release readiness activities by validating reporting changes prior to go‐live.
Assist with the creation and maintenance ofdata lineage, artefacts, and knowledge transfer documentation.
Delivery Context
Embedded within theData Reporting Squadoperating in theCollections / Customer Assist ART.




Supports initiatives acrossthe Collection Migration Art and Enterprise Customer Solution Programs, with a strong emphasis on downstream reporting and data impacts.
Operates in ascaled Agile / SAFe environment, contributing to sprint planning, refinement, and delivery ceremonies.
Engages with bothonshore and offshorecontributors where applicable.
Skills & Experience
Strong experience as aTechnical Business Analystin data‐heavy or reporting‐focused environments.
Solid analytical skill and have experience in delivering medium complex data projects with a strong focus ondata quality, lineage, and reconciliationbetween legacy and new systems.
Experience definingdata mappings, reporting logic, reconciliation rules, and data lineage.
Advanced inSQL, Python & Alteryx and Excel.
Advanced documentation skills, includinguser stories, acceptance criteria, and supporting artefacts.
Strong stakeholder management skills with the ability to communicate effectively with both technical and non‐technical audiences.
Working knowledge of Agile delivery and tools such asJira and Confluence.
Experience in working with Banking data warehouses (EDW, SGD, GDW and DDEP/ADAPT).
Exposure todata warehousing and modelling concepts(e.g. star and snowflake schemas).
Experience in collection data / credit risk data
Familiarity withETL/ELT pipelinesand reporting data flows (e.g. SSIS, cloud‐based orchestration).
Exposure tocloud data platformssuch asGCP and/or Azure.
Experience infinancial services, regulatory reporting, or large‐scale enterprise transformation initiatives.
Familiarity withAgile / SAFeways of working.
Cloud certification (e.g.Google Cloud Professional Data Engineer) considered highly beneficial.
Infosys BPM is committed to creating a diverse and inclusive working environment.
We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.
We provide adjustments including alternate formats to the recruitment process for candidates including individuals with disability.
If you require an adjustment to be made during the recruitment process (including alternate formats) or have an enquiry about the support provided, please contact HR Team on ************ or email to ******
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📌 Associate (New South Wales)
🏢 Archived
📍 New South Wales