Digital Services Manager (Perth)

Digital Services Manager (Perth)

15 Aug
|
Curtin Heritage Living
|
Perth

15 Aug

Curtin Heritage Living

Perth

Build a digital services function from the ground up in a purpose-driven
Attractive remuneration package with not-for-profit salary packaging
Based in Cottesloe, Perth — reporting directly to the Managing Director
About Us
Curtin Heritage is a not-for-profit organisation that exists to support local older people to lead meaningful lives.
We provide high quality residential accommodation, in-home care, and community services across multiple sites in Perth's western suburbs, the south-west and great-southern regions of Western Australia.
We are known for innovation and our pursuit for quality.
We are a small operator with a strong culture and big ambitions.
We're investing in a major digital transformation to better serve our clients and empower our staff — and we're looking for the right person to make it happen.
Your role
This is a unique role where you will own and deliver our organisation-wide Digital Transformation Program.
You'll build the digital services function from scratch — designing data warehouses, creating dashboards, automating integrations, and rolling out modern collaboration tools across the organisation.
You'll work alongside an external digital transformation consultant who provides architecture guidance and program oversight, and you'll have direct access to the Managing Director and key decision-makers.
Your key responsibilities will include:
Designing and building a centralised data warehouse, ingesting data from ERP, clinical, home care, compliance, and government systems
Developing and deploying operational dashboards for the board, clinical managers, home care coordinators, and finance
Building automated integration flows — client onboarding, payroll, billing, funding reconciliation, and government reporting




Negotiating vendor data access agreements and managing technical vendor relationships
Implementing government web services integration for automated claiming and payment reconciliation
Leading the collaboration platform rollout — centralised identity management, document management, and automated provisioning
Supporting CRM implementation for client intake and admissions
Managing data governance, and aged care regulatory compliance
Providing technology guidance and training to staff at all levels — bridging the digital literacy gap with empathy and practical support
Championing digital adoption across the organisation
You will need
5+ years' experience in data, business intelligence, or integration roles with progressive responsibility
Business intelligence and dashboard development skills — data modelling, report design, and automated data refresh
SQL and relational database experience — query writing, stored procedures, and database design
Data warehousing knowledge — ETL/ELT pipelines, dimensional modelling, and up-to-date data architecture
Integration and workflow automation experience — building automated flows, API connectors, and error handling
Collaboration platform administration — identity management, productivity tools, document management, and security
Cloud services experience — cloud-hosted databases,



data integration tooling, and infrastructure management
Experience delivering end-to-end BI projects (from source system to executive dashboard)
The ability to translate technical concepts for non-technical audiences, including board members, clinical staff, and care workers
A self-directed working style — able to prioritise, plan, and deliver independently
National Police Clearance (current within 3 years)
It would be great if you also had
Aged care, health, or community services sector experience
Knowledge of AN-ACC, My Aged Care, or government aged care funding and reporting systems
Experience with aged care ERP, clinical, or home care management systems
Identity and access management experience — conditional access, automated provisioning
AI and machine learning exposure — LLMs, RAG, or applied AI in operational settings
Healthcare integration standards experience (e.g. HL7, FHIR)
Change management or project management experience
Benefits and perks include
Attractive remuneration package
Not-for-profit salary packaging benefits
The chance to build something from the ground up in an organisation that makes a genuine difference
Direct access to the Managing Director and organisational decision-makers
A collaborative, close-knit team based in Cottesloe — just steps from the beach
Professional development and the opportunity to shape and grow the IT function
If you're a technology professional who wants to use your skills to make a real difference in the lives of older Australians, we'd love to hear from you.
For a confidential discussion, please contact Aaron Le Saux on ************ or email ******.
#J-*****-Ljbffr

📌 Digital Services Manager (Perth)
🏢 Curtin Heritage Living
📍 Perth

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