Melbourne, Australia | Posted on 11/08/2026
Be the face of Pakenham Marketplace, supporting a retailhub of approximately 180 tenants across five centres.
The role combines customer service, call triage,administration and centre operations support.
Onsite role with free parking and the prospect to workclosely with a collaborative Centre Management team.
Who we're looking for?
A minimum of two years' experience in an administration roleproviding team support.
Advanced in Microsoft packages – particularly Word, Outlook,PowerPoint, Excel and Teams.
Knowledge of general office procedures.
Ability to work autonomously and as part of the team.
High level of accuracy and attention to detail.
Excellent verbal and written communication skills.
The role
We are seeking an Administration Manager to play a keyfront-of-house role within the onsite Centre Management team at Pakenham Marketplace.
Acting as the first point of contact for tenants, contractors,and visitors, you will support the day-to‐day operations of a retail hub whileensuring a high standard of customer service and administrative support.
Key Responsibilities
Manage the reception function, acting as the first point ofcontact for tenants, contractors, and visitors.
Oversee day-to-day office operations, ensuring aprofessional and well-run working environment.
Draft and prepare correspondence, reports, andpresentations.
Respond to tenant service requests efficiently andprofessionally.
Support contractor coordination and day-to-day centrerequirements.




Build strong working relationships with the Centre Manager,onsite team, and broader Asset team.
Marketing & General Support
Provide general marketing and administrative support toassist with centre initiatives.
Finance & Reporting
Process accounts payable and receivable in collaborationwith the Property Accounts team.
Manage invoices and contractor payments.
Assist with monthly reporting and prepare expensereconciliations.
About Knight Frank
Knight Frank Australia is part of the world's largest privately owned property consultancy.
We provide transactional and advisoryservices across commercial property, including office, retail, and industrialassets.
What's in it for you?
Enjoy two extra weeks of leave, two wellness days everyyear, and your birthday off to celebrate your way.
People first culture with visible, approachable leaders whokeep everyone connected through open conversations and regular businessupdates.
Drive your career forward with structured six monthly checkins and the ability to start growth conversations anytime.
Work smarter with purpose-built property platforms andtechnology designed to save you time every day.
Important to know
You must have valid Australian working rights to beconsidered.
A police check is required for successful candidates.
We use AI tools to assist with hiring, but people make thefinal decisions.
We are currently NOT accepting candidates via an agency, wehave PSA's in place.
#J-*****-Ljbffr

📌 Administration Manager (Melbourne)
🏢 Knight Frank Australia
📍 Melbourne