Own and optimise clinic technology platforms, including the booking system, VISIA Skin Analysis System and client data processes
Train teams and troubleshoot technology and process issues
Lead operational compliance across council permits, medical and clinical requirements, infection control, safety protocols, incident management and audit readiness
Manage clinic-specific suppliers, consumables, inventory, treatment COGs and clinical equipment maintenance
Create processes that minimise waste and downtime
Lead the operational delivery of new brands, technologies and treatments
Coordinate product and back-bar set-up, systems configuration and compliance documentation
Act as the operational lead for new MECCA Aesthetica locations
Build scalable processes and coordinate technology, equipment, regulatory approvals and post-launch support
Conduct regular clinic visits to provide hands-on support and identify operational improvements
Partner with the Head of MECCA Aesthetica, Aesthetica Sales Manager and clinic teams
Requirements
5+ years' operations management experience, preferably within a clinic
Demonstrated experience managing multiple systems and processes
Experience implementing current solutions and optimising existing ways of working
Strong project management skills
Ability to coordinate multiple workstreams and deliver to deadlines
Financial acumen, including budget management,



COGs tracking and cost optimisation
Proactive, accountable and collaborative approach
Strong attention to detail
Ability to calmly troubleshoot operational challenges
Core Competencies
Demonstrates expertise in clinic operations management, including technology platform optimization, compliance with medical and clinical requirements, and financial acumen for budget management and cost optimization.
Proven ability to lead teams, implement new solutions, and enhance operational efficiency through effective project management and process improvement.
Highest-signal resume keywords
Operations Management
Project Management
Financial Acumen
Compliance Management
Process Optimization
ATS Optimization Keywords
Hard Skills
Clinic Technology Management
Budget Management
COGs Tracking
Inventory Management
Process Creation
Systems Configuration
Incident Management
Audit Readiness
Treatment COGs Management
Regulatory Approvals
Soft Skills
Proactive Approach
Collaborative Approach
Attention to Detail
Troubleshooting Skills
Accountability
Industry Keywords
Operational Compliance
Infection Control
Safety Protocols
Clinical Equipment Maintenance
Supplier Management
Tools & Technologies
Booking System
VISIA Skin Analysis System
#J-*****-Ljbffr

📌 Operations Lead (Melbourne)
🏢 Jobtailor
📍 Melbourne