King Living is seeking a Reviews and Social Specialist in Sydney to manage customer interactions across reviews and social platforms, ensuring on-brand, empathetic responses and effective issue routing.
You'll collaborate with Customer Service, Warranty, Delivery and Marketing to resolve concerns and protect the brand.
You'll leverage AI tools to draft replies, handle high volumes with care, and report trends to inform service improvements while maintaining a warm, human touch.
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📌 Ai-Driven Social & Reputation Specialist (New South Wales)
🏢 King Living Pty
📍 New South Wales
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