Manage the end-to-end student journey from enquiry to enrolment
Convert warm leads using a consultative, outcomes-focused sales approach
Conduct high-volume phone, SMS, and email engagement daily
Assess applicant eligibility against published entry criteria
Progress qualified applicants through to enrolment and commencement
Maintain accurate, compliant records in Salesforce CRM
Participate in Open Days, campus tours, and information sessions
Collaborate with admissions, onboarding, and support teams to remove blockers
Requirements
Proven ability to follow structured processes and work within defined guidelines
Confident, professional phone presence with strong listening and rapport-building skills
Self-driven and accountable, with the ability to work effectively with minimal supervision
Clear and confident verbal communication skills, particularly in a phone-based environment
Experience using CRM systems such as Salesforce
Comfortable working across CRM platforms and standard business systems, including Word and Excel
Core Competencies




Demonstrates expertise in managing the student journey from enquiry to enrolment, utilizing a consultative sales approach and maintaining compliance in record-keeping.
Proficient in CRM systems, particularly Salesforce, with robust communication and rapport-building skills.
Highest-signal resume keywords
Salesforce CRM Management
Consultative Sales Approach
High-Volume Engagement
Verbal Communication Skills
Process Adherence
ATS Optimization Keywords
Hard Skills
CRM Systems
Salesforce
Data Entry
Eligibility Assessment
Lead Conversion
Soft Skills
Rapport-Building
Self-Driven
Accountability
Listening Skills
Professional Phone Presence
Industry Keywords
Student Journey Management
Enrolment Process
Admissions Collaboration
Open Days
Information Sessions
Tools & Technologies
Salesforce CRM
Microsoft Word
Microsoft Excel
#J-*****-Ljbffr

📌 Student Advisor (New South Wales)
🏢 Jobtailor
📍 New South Wales