CLINIC OPERATIONS & ADMINISTRATION COORDINATOR
INIYA Clinic is looking for a highly organised, confident and proactive Clinic Operations & Administration Coordinator to support the day-to-day running of our busy aesthetics and medical clinic.
This is a varied, hands‐on position.
We are looking for someone who can take responsibility, multitask effectively and make sure the clinic runs smoothly and professionally.
Key Responsibilities
Managing reception and welcoming patients, doctors and practitioners
Answering telephone calls, emails, messages and client enquiries
Managing appointments, client records and general administration
Taking payments and assisting with patient check‐in/check‐out
Maintaining Excel spreadsheets, records and operational documents
Managing clinic stock, carrying out regular stock checks and placing orders
Liaising with pharmacies, suppliers and external companies
Supporting doctors and practitioners during their clinic days
Preparing treatment rooms and ensuring the clinic is organised and ready
Assisting with invoices, payments and financial administration
Managing room rental enquiries, viewings,
agreements and schedules
Coordinating maintenance, contractors and other external services
Assisting with social media, marketing campaigns and content coordination
Following up outstanding tasks and ensuring deadlines are met
Helping ensure the clinic remains clean, professional and well organised
We're Looking For Someone Who Is:
Highly organised and reliable
Confident communicating with clients and professionals
Fluent in spoken and written English
Comfortable using Excel, email and computer systems
Able to multitask and prioritise effectively
Proactive and able to solve problems independently
Professional and presentable
Comfortable working in a busy clinic workplace
Good with social media and basic marketing
Willing to take ownership of responsibilities rather than waiting to be instructed
Previous experience in aesthetics, healthcare, medical clinics, dental practices, beauty clinics or a similar environment would be an advantage.
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