POP MART ******.HK), founded in ****, is a leading global company in the trend culture and entertainment industry.
Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well‐established IP development and operation system.
Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono.
By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture.
As of the end of first half of ****, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world.
Through multiple cross‐border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
FULL‐TIME SALES ASSOCIATE — POP MART MELBOURNE CENTRAL
Permanent Full‐Time | Global Pop‐Culture Retail $61,000 + Super + Monthly Incentives
Why You'll Love Working at POP MART
Work with products customers genuinely love — collectors, fans and families
Weekly new releases keep every day exciting and fast‐moving
Clear career progression opportunities within a growing business
Job security with a rapidly expanding global brand
Monthly product incentives (post‐probation)
Supportive, energetic and inclusive team culture
Annual POP LAND (Beijing) pass
A colourful, creative retail environment
What You'll Do
Deliver Excellent Customer Experience
Engage customers confidently and provide friendly, energetic service
Share product knowledge and introduce new collections




Support sales targets through upselling and cross‐selling
Maintain Store Standards
Replenish stock and maintain strong visual merchandising
Keep the store clean, organised and customer‐ready
Support deliveries, stock counts and inventory accuracy
Support Daily Store Operations
Process transactions accurately through POS
Follow store procedures and loss prevention measures
Support product launches and peak trading periods
Who You Are
Confident and customer‐focused communicators
Passionate about retail, pop culture or collectibles
Energised by fast‐paced, high‐volume environments
Reliable, positive and able to stay composed during busy periods
Quick learners with strong attention to detail
Fluent in English (Mandarin/Chinese highly regarded)
Availability Requirements (Important)
This is a permanent full‐time role
Flexible availability across all 7 days is required
Typical rosters include weekends and late shifts
Store hours vary by location (generally 10am–9pm)
Rosters will be structured, either Sunday - Thursday or Tuesday to Saturday with two RDO's off together
Salary
Salary $61,000 + Super + Incentives
Eligibility
Full permanent working rights in Australia required
Must be able to commit to permanent full‐time availability
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
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📌 Full-Time Sales Associate (Highpoint) (Melbourne)
🏢 POP MART
📍 Melbourne