What makes Cognizant a unique place to work?
The combination of rapid growth and an international and innovative environment!
This is creating many opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world.
At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative, and successful.
Moreover, this is your chance to be part of the success story.
Position Summary
We are seeking a highly experienced Telecom BSS Solution Architect with 15+ years of experience in designing, transforming, and modernizing Business Support Systems (BSS) within telecom environments.
The role demands strong expertise in Billing, Legacy Application Transformation, and End-to-End BSS Architecture, with exposure to large-scale telecom transformations.
Key Responsibilities
Lead end-to-end solution architecture across Telecom BSS domains including Order Management, Charging, Billing, Payments, and Revenue Management.
Define and drive BSS transformation and modernization strategy, including migration from legacy systems to next-gen digital architecture.
Perform legacy application assessment, dependency analysis, and decommissioning planning for large-scale telecom ecosystems.
Architect scalable billing ecosystems including Charging, Invoicing, Payments, Dunning, Collections, and Revenue Assurance.
Design integration architecture across BSS, OSS, and third-party systems using API-led and event-driven approaches.
Lead E2E solution design and blueprinting aligned with TM Forum standards (eTOM, ODA, Open APIs).
Conduct business process modeling, gap analysis, and solution design for telecom transformation programs.
Collaborate with business stakeholders to enhance customer journeys and digital experience in BSS landscapes.
Drive Agile-based delivery, ensuring alignment between architecture,



business outcomes, and delivery teams.
Mandatory Skills & Expertise
Domain Expertise
Robust experience in Telecom BSS stack:
oBilling, Charging, Invoicing
oCRM, CPQ, Order Management
oRevenue Assurance, Payments, Collections
Deep understanding of telecom value chains (Lead-to-Order, Order-to-Cash, Usage-to-Pay)
Billing Specialization
Hands-on experience in:
oBilling transformations and migrations
oProduct catalog & pricing management
oMediation, rating, invoicing, and settlement systems
Experience with billing platforms such as BSCS or similar enterprise systems
Legacy Modernization
Proven experience in:
oLegacy system rationalization and decommissioning
oMigration to cloud-native or microservices-based architecture
oDependency and remediation planning for legacy applications
Architecture & Integration
Architecture frameworks:
oTM Forum (ODA, eTOM, Open APIs)
Integration:
oSOA, Microservices
oREST/SOAP APIs, ESB, API Gateways
oEvent-driven architecture (Kafka or similar)
Experience & Qualifications
15+ years of experience in Telecom IT/BSS domain
Minimum 8+ years in Billing and Revenue Management systems
Strong experience in solution architecture & large-scale telecom transformation programs
Experience working across B2B, B2C, and wholesale telecom segments
Certifications preferred:
oTOGAF
oTM Forum certifications
oSAFe / Agile
Key Competencies
Strong architecture governance & leadership
Excellent stakeholder and client engagement skills
Ability to drive complex transformation programs
Strong problem-solving with a focus on scalable and future-ready designs
Good to Have
Experience with cloud transformation (AWS/Azure/GCP)
Experience in global telecom transformation programs (EU/UK/Australia markets)
Salary Range:>$100,000
Date of Posting: 13-Aug-26
Cognizant is committed to providing Equal Employment Opportunities.
Successful candidates will be required to undergo a background check.
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📌 Telecom Bss Solution Architect (Melbourne)
🏢 Cognizant
📍 Melbourne