Act as the technical SME for NEC's Public Safety solutions
Define and maintain product and solution architecture standards
Develop technical collateral, design guides and demo environments
Support product roadmaps and non-functional requirements
Engage with customers to gather technical requirements and shape future solutions
Support workshops, solution demonstrations, proposals and bid responses
Provide technical leadership across NEC's Public Safety solutions portfolio
Work closely with Product Managers, Engineering, Pre-Sales and customers
Help define product architecture, influence roadmaps, and deliver solutions supporting emergency services and critical response agencies across ANZ
Requirements
10+ years' experience across software, systems, infrastructure or solution engineering environments
Significant experience in Solution Architecture, Software Architecture or Senior Software Engineering roles
Experience providing technical leadership and influencing technology strategy
Strong understanding of SaaS platforms and product-based business models
Ability to communicate complex technical concepts to technical and non-technical stakeholders
Experience working within structured project environments and delivering to project milestones
Robust troubleshooting and problem-solving skills across applications and infrastructure
Experience with application integration technologies, APIs, SDKs, messaging technologies, scripting and automation
Experience with Microsoft Active Directory and Windows domain environments
Working knowledge of Microsoft Windows Server platforms




Working knowledge of Linux/Unix operating systems
Working knowledge of MySQL and/or Microsoft SQL Server
Working knowledge of virtualisation platforms including VMware or Hyper-V
Desirable: Emergency Services, Control Room or Public Safety systems experience
Desirable: Exposure to Computer Aided Dispatch (CAD), critical communications or emergency response systems
Desirable: Knowledge of radio technologies including UHF/VHF, PTToC and P25
Desirable: Experience within PABX, IP Telephony or Contact Centre environments
Core Competencies
Demonstrates extensive experience in Solution Architecture and Software Engineering, with a strong focus on SaaS platforms and technical leadership.
Capable of communicating complex technical concepts effectively to diverse stakeholders while supporting emergency services and critical response agencies.
Highest-signal resume keywords
Solution Architecture
Technical Leadership
SaaS Platforms
Application Integration Technologies
Microsoft Active Directory
ATS Optimization Keywords
Hard Skills
Solution Architecture
Software Architecture
Senior Software Engineering
Troubleshooting
Problem-Solving
Application Integration
APIs
Scripting
Automation
Virtualisation
Soft Skills
Communication
Stakeholder Engagement
Industry Keywords
Public Safety
Emergency Services
Control Room Systems
Computer Aided Dispatch
Critical Communications
Tools & Technologies
Microsoft Windows Server
Linux/Unix
MySQL
Microsoft SQL Server
VMware
Hyper-V
#J-*****-Ljbffr

📌 Product Solutions Engineer – Public Safety (Melbourne)
🏢 Jobtailor
📍 Melbourne