Payroll Compliance & Rostering Specialist |Support Centre | Cannon Hill, Brisbane | Permanent Full-time | Flexible working arrangements - WFH/Office
The Role
Reporting to the Payroll Manager, you'll play a critical role in ensuring payroll compliance and effective workforce rostering across our three-country retail network.
You'll work closely with Payroll, HR, and Store Leaders to ensure payroll practices remain compliant with employment legislation, retail awards, enterprise agreements, and company policies.
This role combines payroll expertise with workforce planning, helping to minimise risk, improve processes, and support best-practice rostering across the business.
What's in it for you?
Market-competitive salary package
Exposure to a global retail business across Australia, New Zealand, and Canada
Chance to contribute to payroll compliance and workforce optimisation initiatives
Supportive and collaborative team environment
Fantastic team member jewellery discounts
Modern Support Centre located in Cannon Hill with free onsite employee parking
Health and wellbeing programs
Flexible working arrangements - WFH/Office
Career growth opportunities within a successful and evolving organisation
Key Responsibilities
Ensure payroll practices comply with employment legislation, retail awards, enterprise agreements, and Fair Work requirements
Interpret and apply modern awards, penalty rates, overtime, allowances, and loadings accurately
Conduct payroll audits and identify compliance risks or discrepancies
Monitor and analyse roster compliance across retail locations
Support Store Managers with roster planning, workforce management tools,



and best-practice guidance
Maintain payroll and rostering systems, including ADP Payforce and Dayforce
Develop payroll reports, compliance dashboards, and workforce insights
Assist with internal and external audits and legislative compliance requirements
Investigate payroll issues and implement corrective actions where required
Provide responsive and professional support to employees, leaders, and HR stakeholders
What You Bring
Minimum 5 years' payroll experience within a retail or high-volume workforce environment
Strong understanding of employment legislation, retail awards, and payroll compliance requirements
Experience undertaking payroll audits and managing compliance obligations
Rostering or workforce management experience highly regarded
Strong analytical and problem-solving capabilities
Advanced Excel and reporting skills
Exceptional attention to detail and accuracy
Ability to build strong relationships across multiple stakeholder groups
Excellent written and verbal communication skills
Proven ability to manage competing priorities in a fast-paced environment
Experience with ADP Payforce and/or Ceridian Dayforce is highly desirable
About Us
Michael Hill is a leading jewellery retailer with over 45 years of heritage and more than 250 stores across Australia, New Zealand, and Canada.
As we continue to grow, we're seeking a Payroll Compliance & Rostering Specialist to join our Brisbane Support Centre, where you'll play an important role in supporting our people, driving compliance, and enhancing the employee experience across our global business.
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📌 Payroll Compliance And Rostering Specialist (Brisbane)
🏢 Michael Hill
📍 Brisbane