MAYDAY Recruitment is partnering with a highly regarded and prestigious organisation within the funeral services sector to recruit a Funeral Arranger / Conductor across its Brighton and Dandenong locations.
The role would suit someone who is compassionate, composed and highly organised, with a genuine commitment to providing an exceptional experience for families while ensuring every aspect of a funeral service is delivered with care, dignity and attention to detail.
The Role
As a Funeral Arranger / Conductor, you will work closely with families to understand their wishes, coordinate arrangements and ensure funeral services are delivered seamlessly and respectfully.
You will be responsible for both the arrangement and conduct of funeral services, providing a calm and professional presence throughout the process and working closely with families, celebrants, clergy, internal teams and external stakeholders.
Key responsibilities include:
Meeting with families to understand their wishes and arrange personalised funeral services
Coordinating all aspects of funeral arrangements, ensuring every detail is managed with care
Conducting and overseeing funeral services with professionalism, composure and respect
Providing an exceptional level of service to families throughout their experience
Liaising with celebrants, clergy, cemeteries, crematoria and other key stakeholders
Supporting the preparation and coordination of services, including logistics and transportation
Ensuring services run smoothly and to the highest professional standards
Maintaining accurate records and completing administrative requirements
Supporting day-to-day operations across the Brighton and Dandenong locations as required
Following all organisational policies, procedures, quality and safety standards
Contributing positively to a respectful, collaborative and supportive team environment
About You




We are looking for someone who combines empathy and emotional intelligence with professionalism, organisation and confidence.
You will be comfortable working with families experiencing grief and be able to remain calm, composed and attentive to detail in sensitive circumstances.
Essential:
Previous experience in a customer-facing, service-focused or people-focused environment
Current unrestricted driver's licence
Strong communication and interpersonal skills
Exceptional attention to detail and organisational abilityA calm, mature and professional approach
Ability to work sensitively and respectfully with people from diverse backgrounds and cultures
Confidence using technology, systems and administrative platforms
Comfortable working in environments involving death, grief and deceased persons
Physically and psychologically capable of meeting the inherent requirements of the role, including manual handling
Desirable:
Previous experience within the funeral services industry
Experience in hospitality, luxury retail, healthcare, aged care, community services or another highly customer-focused setting
Experience coordinating events, ceremonies or complex service arrangements
A genuine interest in building a long-term career within the funeral services industry
Why Apply?
Join a prestigious and highly respected organisation within the funeral services sector
Build a meaningful career where the quality of your work genuinely matters to families
Work across established Melbourne locations in Brighton and Dandenong
Receive comprehensive training and ongoing professional development
Become part of a supportive and experienced team
Enjoy a role that combines client service, coordination, ceremony and meaningful community connection
Develop a rewarding and respected career within an essential services industry
If you are a polished, compassionate and service-focused professional looking for a career where you can make a genuine difference, we would love to hear from you.
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📌 Funeral Arranger Conductor (Victoria)
🏢 MAYDAY Recruitment Group - Winner Outstanding Agency 2023
📍 Victoria