TAL in Australia is seeking a Group Service Experience Analyst to shape the experience of members accessing life insurance through their superannuation fund.
You'll translate feedback into actionable improvements across the Group Underwriting & Operations setting.
In this newly created role you'll connect member feedback, performance data and governance to support better outcomes for customers, fund partners and TAL, driving continuous process improvements and clear documentation to
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📌 Member Experience Insights Lead (Melbourne)
🏢 Doist
📍 Melbourne
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