Field Service Supervisor - Warehouse Automation Sydney - Western Suburbs

Take ownership of field service activities across Sydney while remaining hands-on across maintenance, commissioning and troubleshooting Join a global leader in warehouse automation and material handling technology with a growing Australian service operation Work across advanced automation equipment, PLCs and software, with support from an established engineering and service team

About the Company

Our client is a global leader in warehouse automation and material handling solutions, providing innovative technology to some of Australia's leading distribution and logistics operations.
With an established presence across Australia and continued growth in their service offering, they are looking to strengthen their Sydney team with an experienced Field Service Supervisor.

About the Role

An exciting opportunity exists for an experienced A-Grade Electrician to take ownership of field service activities across Sydney.
This is a hands-on leadership role where you'll supervise technicians and subcontractors while also getting involved in maintenance, commissioning, fault finding and new site installations.
Working predominantly across Western Sydney, you'll manage your own schedule and work directly with customers, while having the support of an experienced Service Delivery Manager, engineering team and wider service team in Victoria.
The role also offers exposure to the software side of warehouse automation, supporting new installations through testing and go-live.
Training will be provided, and no programming or coding experience is required.

Key Responsibilities

Lead and supervise technicians and subcontractors on customer sites
Carry out electrical and mechanical maintenance, commissioning and fault finding




Support current automation installations through testing, commissioning and go-live
Troubleshoot PLC-controlled automated equipment and material handling systems
Work with warehouse automation software, WMS/WCS and SCADA environments
Act as a key technical contact for customers and provide technical support when required
Manage service activities and customer requirements across Sydney
Support interstate projects when required, with travel generally planned in advance
Build strong customer relationships and support the continued growth of the service operation

About You

Current A-Grade Electrical Licence with strong hands-on electrical experience
Experience within warehouse automation, material handling, conveyors, manufacturing or industrial automation
Strong electrical and mechanical fault-finding skills
PLC experience, ideally Siemens
Previous experience leading technicians, subcontractors or installation teams
Exposure to WMS/WCS, SCADA or automation software would be advantageous
Confident working autonomously and managing your own schedule
Strong communication skills and comfortable working directly with customers
Flexible, proactive and willing to remain hands-on

What's on Offer

Home-to-site role predominantly covering Western Sydney
Car allowance, superannuation and overtime
Optional on-call work
Training and exposure to new warehouse automation software and technology
Interstate travel with flights and accommodation covered
Support from an established engineering and service team
Opportunity to take ownership of the Sydney service operation and grow with the team

Requirements

Current Australian A-Grade Electrical Licence
Australian working rights required
Sponsorship is not available for this position

For more information, get in touch with Bronwen Webb.
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📌 Field Service Supervisor - Warehouse Automation (New South Wales)
🏢 Combined Selection Group
📍 New South Wales