Profit and Sales Generation: Meeting sales goals, Analysing available sales reports and data to determine the needs of the business, setting business strategies, Set individual sales goals for Fragrance Consultants, motivating the team to achievement
Customer Service: Ensure all Fragrance Consultants provide the highest level of customer service, Build and manage the client database, Resolve all customer problems and complaints quickly and effectively, Manage all special events, Empower Fragrance Consultants
Operations: Ensure correct staffing levels, Look after areas of risk management, Deliver relevant team member training, Conduct stock inventories, Understand and execute cash control procedures
Visual Merchandising: Implement merchandising directives and ensure execution of effective merchandising strategies, Partner with operations, Ensure the selling floor is always picture perfect
Human Resources: Work with Talent Acquisition and Education teams, Evaluate performance of each Fragrance Consultant, Resolve all human resources issues, Ensure a high standard of personal grooming.
Requirements




Extensive fragrance/beauty and/or retail experience with minimum 4 years' experience in a retail management position.
Experience within Luxury Retail, Beauty or Fragrance industry preferred.
Proven track record for achieving sales targets in a retail environment
Strong communication and interpersonal skills
Flexibility and availability to work a varied roster in line with store trading hours
Qualified attitude, excellent personal grooming and interpersonal skills
High attention to detail.
Core Competencies
Demonstrates expertise in sales generation and customer service within the luxury retail and fragrance industry, with a strong focus on team motivation, operational efficiency, and visual merchandising.
Highest-signal resume keywords
Retail Management Experience
Sales Target Achievement
Customer Service Excellence
Team Leadership
Visual Merchandising Strategy
ATS Optimization Keywords
Hard Skills
Sales Analysis
Stock Inventory Management
Cash Control Procedures
Risk Management
Merchandising Execution
#J-*****-Ljbffr

📌 Boutique Manager (New South Wales)
🏢 Jobtailor
📍 New South Wales