Are you a highly organised qualified with a passion for customer service and attention to detail?
Do you enjoy working in a fast-paced environment where no two days are the same?
Northline is looking for a motivated and customer-focused Administration Support Officer to join our team in St Marys .
In this role, you will be at the heart of our operations, supporting drivers, customers, and visitors while ensuring the smooth and accurate flow of information across the business.
You'll play a key role in creating a positive customer experience, maintaining accurate records, and helping ensure deliveries are processed efficiently and effectively.
? Permanent Full-Time | Morning Shift 8:00am - 4:00pm Why Join Northline?
Qualified Growth Access ongoing development opportunities and genuine career progression pathways.
Supportive Environment Join a collaborative team that values your contributions and supports your success.
Competitive Benefits Be rewarded with a role that promotes employee wellbeing, work-life balance, and a positive workplace culture.
What You'll Do Customer Service Excellence: Provide a welcoming and professional first impression by greeting drivers, visitors, and customers while communicating important site safety requirements.
Document Accuracy: Review and process operational documentation including Connotes, Delivery Sheets, and Proof of Delivery (PODs), ensuring all paperwork is complete and accurate.
Data Management: Accurately enter, reconcile, and maintain data within company systems while meeting all tracking and measurement requirements.
Safety Compliance: Verify dangerous goods documentation and ensure processes are followed for private and pre-paid customers.
Team Collaboration: Work closely with Debriefing, Fleet Control, Client Services,



and Sales/Account Management teams to support seamless day-to-day operations.
What We're Looking For Attention to Detail A keen eye for accuracy with the ability to identify and resolve discrepancies efficiently.
Safety Focus A strong commitment to Health and Safety practices and maintaining a safe working environment.
Customer Service A proactive, customer-focused approach backed by excellent communication and interpersonal skills.
Technical Skills Robust Microsoft Office and data entry skills.
Previous experience or knowledge of the national freight industry will be highly regarded.
Team Player The ability to build positive working relationships and contribute effectively within a collaborative team environment.
Who Is Northline?
Northline is an experienced Australian-based global logistics business with an industry-leading national network and an international reach across more than 100 countries.
Our customers' freight may start or end in major international cities, regional towns, or remote communities, but wherever the destination, Northline delivers.
At Northline, we believe our people are one of our greatest assets.
As a progressive Australian family-owned business, we are proud of what we achieve and are committed to recognising and rewarding those who consistently go above and beyond.
That is why we are Australia's Global Logistics People.
Northline is committed to maintaining a secure workplace for all employees.
Successful candidates will be required to pass a pre-employment medical, including a drug and alcohol screening, as well as a police clearance check.
If you are looking for a rewarding prospect with a respected Australian logistics leader, we would love to hear from you.
Apply today and become part of Australia's Global Logistics People!

📌 Administration Support Officer (New South Wales)
🏢 Northline
📍 New South Wales