Join us at Cleanaway and contribute to making a sustainable future possible, together.
We transform waste into resources and renewable energy.
We are an ASX listed organisation with over 10,000 employees, recognised as the most innovative and sustainable waste management company.
Opportunity
We are seeking an experienced Administration Supervisor to lead and oversee all new customer onboarding activities across the Cleanaway Waste Management enterprise.
In this role, you will manage a team of Master Data Administrators and hold end‐to‐end accountability for the accuracy and integrity of customer master data within Salesforce and JDE.
You will be responsible for developing and embedding robust onboarding processes aligned with compliance and safety requirements, while ensuring every customer experiences a smooth, consistent, and professional transition into CWY.
Key Responsibilities
Own the end‐to‐end mobilisation of new customers, ensuring a seamless, safe, and fully compliant start
Coordinate onboarding activities with internal and external stakeholders to meet timelines and commercial expectations
Ensure new business commences trading as agreed, with accurate and timely invoicing
Enable success through smart deployment of customer capital and operational readiness
Continuously improve mobilisation outcomes across operations, customer service, account management, and administration
Track what matters by overseeing KPIs, reporting, and performance optimisation




Represent and elevate the brand through professional, high‐quality mobilisation delivery
About You
Deliver outcomes on time and to a high standard, supported by strong attention to detail and accountability
Apply a solid understanding of systems, data integrity, and end‐to‐end process improvement
Lead and influence effectively within a complex, fast‐paced operating environment
Leverage experience from industrial, logistics, waste management, or similarly complex sectors
Use working knowledge of JDE and Salesforce to drive efficiency and informed decision‐making
Combine leadership, process excellence, and customer focus to make a meaningful enterprise‐wide impact
Benefits
Attractive salary package
Career development opportunities
Paid parental leave
Great company advantages: annual employee share plan offer, novated leasing, optional flu vaccinations, EAP access, discounts on private health insurance, company discounts and more
Diversity and Inclusion
We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples.
We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.
Job Details
Vacancy no: ******Work type: Permanent - Full TimeLocation: Glendenning NSW AustraliaCategories: Administration, Customer Service
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📌 Administration Supervisor (New South Wales)
🏢 Cleanaway Waste Management
📍 New South Wales