The Role & ResponsibilitiesAs Store Manager, you will play a key role in the success of this bespoke store by leading a high-performing, positive, and customer-focused team.
Reporting to the Brand Manager, you will be a hands-on leader with a strong business mindset, committed to driving sales, operational excellence, and team development.Lead by example, being hands on, consistently motivating the team to achieve sales targetsManage team performance, providing coaching and addressing any issues proactivelyDevelop team capabilities through ongoing training and supportEnsure compliance with all company and brand policies and proceduresManage staff rosters and oversee Time & AttendanceComplete and distribute daily reports to relevant stakeholdersReceive and reconcile inventory, reporting discrepanciesConduct regular quality checks on stock and ensure accurate stock handling proceduresSupport recruitment efforts and interviewsDeliver comprehensive inductions and follow-up training for all recent hiresEnsure customer service standards are consistently met and enhancedResolve elevated customer complaints with professionalism and care
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📌 Store Manager | Swatch Bondi (New South Wales)
🏢 The SWATCH Group
📍 New South Wales