Strategic Incident & Risk Analyst - Contact Centre (Melbourne)

Strategic Incident & Risk Analyst - Contact Centre (Melbourne)

15 Aug
|
AustralianSuper
|
Melbourne

15 Aug

AustralianSuper

Melbourne

AustralianSuper is seeking a Contact Centre Incidents Analyst to strengthen risk and governance across our contact channels.
You'll work with Risk, Audit and stakeholders to manage incidents end-to-end and uplift control frameworks.This role focuses on monitoring risk indicators, preparing post-incident reviews, and delivering improvements to processes and member experience.
We value analytical thinkers, robust communication, and collaborative stakeholders across teams, with a focus on
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📌 Strategic Incident & Risk Analyst - Contact Centre (Melbourne)
🏢 AustralianSuper
📍 Melbourne

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