Who are we?
At Big Post, our purpose is to provide our customers with smart, simple, and competitive transport solutions.
We have developed our own state of the art technology platform and freight collection network, ensuring effective transport and delivery of goods to the buyer.We specialise in providing a variety of freight delivery services to Australian SMEs by partnering with Australia's best freight transport carriers to provide a complete and competitive road transport network.Since ****, our dynamic sales team has facilitated exceptional business growth.
Combined with our reputation for high quality customer service and competitive rates, we are an obvious choice for SMEs seeking an advantage with their freight distribution services.We currently have TWO Internal Sales Manager positions available — one based in Mulgrave (Head Office) and one based in South Melbourne.
Please indicate your preferred location in your application.About the RoleWe are seeking experienced and driven Internal Sales Managers to lead the day-to-day operations of our outbound sales teams.
This is a fully dedicated leadership role, accountable for the team's collective sales target, coaching, performance management and culture.
You'll work closely with the Head of Sales on strategy, targets and broader business initiatives.Your MissionLead, coach and develop a team of outbound phone sales representatives and a Team Leader to maximise performance and resultsEstablish and maintain structured coaching, sales conversation frameworks and performance management processesMonitor performance against the team's collective sales target, analyse trends and report results to the Head of SalesRecruit,



onboard and induct new team members to ensure the team is resourced and prepared for successBuild and maintain a positive, engaging and high-performing team cultureCollaborate closely with Customer Service, Administration and other departments to support integrated business operationsEnsure consistent application of sales processes, coaching frameworks and reporting standards across all Big Post locationsSupport the development of the Team Leader as part of the succession pipeline into future leadership rolesAbout YouExperience leading, coaching or supervising a sales team, ideally outbound phone salesAlternatively, a strong track record as a senior sales representative looking to step into leadershipDemonstrated success in achieving or exceeding sales targetsExcellent communication, influencing and negotiation abilitiesStrong organisational skills with the ability to manage competing prioritiesExperience working with CRM systems, including pipeline management and forecasting (Zoho CRM experience highly regarded)Intermediate to advanced Microsoft Office skillsResilience, adaptability and a proactive leadership styleAble to start at 7:30am to align with the team's start timeWhat's On OfferCompetitive salary + incentives based on team performanceAutonomy and influence to shape team culture and strategyCareer progression opportunities within a growing national businessSupportive and collaborative leadership teamOngoing training and skilled developmentJoin a fun, friendly and successful business that prides itself on a positive and inclusive workplace cultureWork in a down-to-earth, non-corporate business environment
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📌 Internal Sales Manager (2 Positions Available) (Melbourne)
🏢 Big Post
📍 Melbourne