IntroductionIf you know residential construction, can confidently assess defects and enjoy resolving issues properly, this is an opportunity to take ownership of post-handover maintenance across the Gold Coast.
You'll manage your own regional workload, coordinate trades and work directly with homeowners to deliver practical, timely outcomes.
It's a hands‐on role with plenty of autonomy, backed by an experienced construction and customer care team.The CompanyThis highly established South‐East Queensland residential builder has built a strong reputation for architecturally driven home designs, operational excellence and consistent customer satisfaction.
With a growing footprint across Brisbane, Logan, the Gold Coast and the Sunshine Coast, the business operates multiple display locations and continues to invest heavily in product innovation, design refinement and internal capability.
Backed by a larger building group and supported by structured systems and leadership, the company blends entrepreneurial drive with operational maturity.
The culture is collaborative, accountable and performance‐focused, with a clear expectation that leaders set the standard.The OpportunityReporting to the Maintenance Manager, you will manage post-handover maintenance and warranty matters across the Gold Coast region.
You will inspect completed homes, assess reported issues and coordinate the required rectification work through to completion.
You'll work closely with homeowners, trades, contractors and the wider construction team to ensure matters are handled promptly and to the required standard.
While this is an autonomous regional role,



you will remain connected to the wider team and spend two days each week working from the Brisbane southside office.Why this role stands outTake ownership of a defined Gold Coast regionSpend most of your week in the field rather than behind a deskWork with established trades, systems and internal supportJoin a business that takes post-handover service seriouslyUse your construction knowledge without managing a full build programWork for an award‐winning builder backed by a stable national groupReceive a company service vehicle for work‐related travelKey responsibilitiesConduct post-handover inspections across the Gold CoastAssess reported defects and maintenance issuesPrepare clear inspection reports and recommended actionsExplain maintenance and warranty outcomes to homeownersCoordinate trades and contractors to complete rectification workIssue and monitor maintenance work through to completionFollow up outstanding work and keep matters progressingInspect completed rectification work and confirm the required standard has been metMaintain accurate records, reports and customer updatesWork within relevant service and warranty guidelinesApply QBCC requirements, NCC provisions and applicable standards and tolerancesIdentify recurring defects and provide feedback to the construction teamSupport construction staff with quality and practical completion mattersAttend the Brisbane southside office two days each weekRequirementsA trade background, ideally Carpentry or a closely related building tradeResidential construction,



maintenance or warranty experienceExperience coordinating and holding trades and contractors accountableSound knowledge of residential construction methods and sequencingUnderstanding of QBCC requirements, the NCC and relevant standards and tolerancesConfidence assessing defects and determining practical rectification solutionsStrong customer communication and conflict‐resolution skillsAbility to manage competing priorities across a regional workloadGood reporting, administration and record‐keeping skillsHigh attention to detail and a commitment to qualityWillingness to travel throughout the Gold Coast regionAvailability to attend the Brisbane southside office twice each weekA current Australian driver licenceFull Australian working rightsYou MUST be eligible to work in Australia with no work restrictionsThe key benefits for youTake ownership of the Gold Coast maintenance regionCompany service vehicle provided for work‐related travelAttractive remuneration packageFully funded income protection insurance for eligible employeesUp to two weeks of purchased leave each yearPaid parental leave, subject to eligibilityDiscounted gym memberships through Fitness PassportEmployee discounts across vehicles, appliances, energy and health insuranceHealth and wellbeing support through the AIA Vitality programEmployee assistance program covering mental, financial and physical wellbeingAccess to online learning and ongoing professional developmentCorporate memberships with NAWIC and the HIAPotential employee discount when building with one of the group's residential brandsLong-term career opportunities across a major Australian building groupAdditional informationMarket leading and highly market-competitive salary package on offerGenuine career progression opportunities and growthFully supportive company culture that promotes teamwork and collaboration
#J-*****-Ljbffr

📌 Maintenance Supervisor - New Homes (Gold Coast)
🏢 Austcorp Executive
📍 Gold Coast