GT Insurance, based in Sydney, seeks a Workforce Planner to support operational performance through forecasting, capacity planning, scheduling and workforce optimisation across contact centre and claims operations.You will bridge operations, technology, reporting, and workforce planning, translating business demand into staffing requirements while ensuring telephony and reporting systems are configured, maintained, and leveraged effectively.
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📌 Workforce Planner: Telephony, Forecasting & Bi (New South Wales)
🏢 GT Insurance
📍 New South Wales
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