15 Aug
|
YoFro Willetton
|
Western Australia
15 Aug
YoFro Willetton
Western Australia
Looking for a fun, hands-on management role where you can take responsibility, support a great team and continue building your management experience?
YoFro Willetton is looking for a friendly, motivated and reliable Assistant Store Manager to help manage the day-to-day operation of our frozen yoghurt and açaí store at Southlands Boulevarde.
This is a varied, hands-on role for someone who enjoys working with people, takes initiative and is comfortable taking responsibility for keeping the store running smoothly.
About the role
You'll work closely with the manager and team to help manage the store, support staff and maintain a high standard of customer service and day-to-day operations.
Your responsibilities will include:
Providing friendly, high-quality customer service
Managing and supporting a small team - Supervising shifts and helping staff resolve issues
Training and supporting team members - Managing stock levels, ordering and stock organisation
Helping ensure the store is clean, organised and operating to a high standard
Assisting with opening, closing and other day-to-day store operations
Helping implement procedures and maintain operational standards
Assisting with marketing, promotions and other store initiatives
Taking initiative to identify and resolve operational issues
Providing operational support to staff between Wednesday and Saturday, including responding to urgent operational issues outside rostered shifts where reasonably required
Essential:
Previous management or supervisory experience
Previous hospitality or food-service experience
Strong customer service and communication skills
Reliable,
organised and able to take responsibility
Comfortable supervising and supporting other staff
Able to work independently and use initiative
High standards of cleanliness and presentation
Basic competency with Microsoft Word and Excel
Availability to work at least 2 days between Wednesday and Saturday, with availability for 3 days preferred
Able to work about 20 hours per week
Preferred:
Provisional or full Australian driver's licence
Experience with stock management, rostering or staff training
Experience in a fast-paced food, retail or customer-service environment
Why join YoFro?
This isn't just a standard customer-service role.
You'll have the prospect to take real responsibility for the store and be involved in different parts of the business.
You'll be joining a small, friendly team in a fun and dynamic environment, with the opportunity to:
Build further management and leadership experience
Take ownership of day-to-day operations
Develop your skills in staff management, stock control and store operations
Contribute ideas and get involved with marketing and promotions
Play an important role in helping the team and business improve
If you're looking for a role with variety, responsibility and the opportunity to develop further management experience while working with a small, friendly team, we'd love to hear from you.
Please apply with your resume and a short note explaining why you're interested in the role and why you think you'd be a good fit for YoFro.
Pay: $***** – $***** per hour
Benefits:
Employee discount
Work Location: In person
📌 Assistant Store Manager (Western Australia)
🏢 YoFro Willetton
📍 Western Australia