As an Airport Operations Officer, you'll be at the heart of airport operations, helping deliver a safe, efficient and exceptional experience for thousands of passengers, visitors and stakeholders every day.
No two days are the same.
One moment you could be assisting passengers in the terminal, the next you're conducting airside inspections, escorting contractors, marshalling aircraft, responding to operational incidents, or supporting airport emergency responses.
This is a hands-on, highly visible role where you'll play a vital part in ensuring Newcastle Airport operates safely, smoothly and efficiently.
About the role...
You will be;
Supporting passengers, visitors and stakeholders across the airport precinct
Monitoring terminal operations and passenger flows
Conducting airside and landside inspections
Marshalling visiting aircraft
Providing airside escorts and operational support
Responding to incidents and emergencies
Acting as a key operational contact for airport stakeholders
Supporting safety, compliance and security activities across the precinct
Identifying and escalating maintenance and facility issues
Contributing to a positive passenger experience every day
About You...
You're someone who thrives in a dynamic environment, enjoys engaging with people, and takes pride in keeping operations running smoothly.
You'll bring:
A current Driver's Licence
A customer-first mindset and a genuine passion for helping people
Strong situational awareness and the ability to proactively identify and respond to issues
Confidence making decisions and solving problems in a agile operational environment




Excellent communication skills and the ability to build positive relationships with a diverse range of people
A safety-first approach and commitment to maintaining high operational standards
Sound computer skills, including Microsoft Office
A First Aid qualification, or willingness to obtain one
Experience in aviation, airport operations, emergency response, security, facilities, logistics, transport or similar operational environments are not essential but will be highly regarded.
Why Newcastle Airport?
This is an opportunity to join an organisation that's helping transform our region.
We're building stronger connections between the Hunter, Australia and the world.
You'll work in a collaborative environment that values:
Trust | Engaged | Committed | Accountable | Results-driven
Our values aren't just words on a page — they are a core part of our DNA.
We live and breathe them every day, from making strategic decisions right through to the daily support that we provide to our passengers and visitors.
Most importantly, you'll be part of a team that's playing a pivotal role in one of the most exciting periods in Newcastle Airport's history!
A bit more about us...
Newcastle Airport, the second busiest airport in the state, is experiencing the most exciting period of its 70-year history as it grows in size, aspiration, and influence.




There's never been a better time to join one of the region's most dynamic teams that is making a difference.
Guided by its deeply held purpose of 'being the airport the region deserves', the organisation has emerged as a stronger, bolder, and more ambitious business than before the global pandemic.
In the last two years, the Airport has secured $121 million in Federal funding for a new terminal and a runway upgrade that will cater for long-haul international flights.
It has connected to exciting new destinations, including Hobart, Bali and Singapore.
It has expanded to encompass a world‐class Defence and Aerospace precinct- Astra Aerolab and brought forward major works on its **** Masterplan.
Ready for Take-Off?
Applications for this position close Sunday, 30 August ****.
To be considered, applicants
must submit both a resume and a cover letter addressing the selection criteria outlined in this advertisement
.
Applications that do not include a cover letter specifically addressing the selection criteria will not be considered.
We may commence reviewing applications and contacting shortlisted candidates prior to the closing date, so we encourage interested applicants to apply early.
✈️
Newcastle Airport is an equal opportunity employer and is committed to building a diverse and inclusive workforce.
We welcome applications from people of all backgrounds, identities and experiences, including Aboriginal and Torres Strait Islander peoples.
We are committed to providing a fair, flexible and supportive recruitment process and encourage applicants to let us know if they require any reasonable adjustments.

📌 Airport Operations Officer (New South Wales)
🏢 Newcastle Airport
📍 New South Wales