ABOUT US
East Coast Energy Solutions is a locally owned and operated renewable energy specialist proudly servicing Far North Queensland.
From residential solar and battery systems through to large-scale commercial projects, we're passionate about delivering exceptional customer experiences and industry-leading solutions.
As we continue to grow, we're looking for a proactive and organised Operations and HR Administrator to become an integral part of our Cairns team.
ABOUT THE ROLE
The Operations and HR Administrator is a diverse and unique role.
You'll be the heart of the business, supporting the Business Manager across all operations including administration, marketing, scheduling, HR, safety and general day-to-day operations to keep everything running efficiently.
This is the perfect opportunity for someone who enjoys variety and loves finding better ways of doing things.
Your day could include:
Coordinating daily administration and supporting operational workflow
Assisting with job scheduling and liaising with field teams
Managing customer enquiries and ensuring an exceptional customer experience
Supporting HR, onboarding and workplace health & safety administration
Creating social media content, marketing campaigns, website design and customer engagement initiatives
Assisting with CRM management, customer communications and lead nurturing
Processing compliance documentation and network applications
Assisting with process improvements and helping implement more efficient systems
Providing general administrative support across all areas of the business
WHAT WE'RE LOOKING FOR
We're looking for someone who has a excellent attitude,



is organised and genuinely enjoys working in a diverse, proactive role.
You don't need to tick every box, for the right person with a willingness to learn, we're more than happy to provide training and support to help you develop your skills and grow within the role.
You'll be someone who:
Loves variety and can confidently juggle multiple priorities
Takes ownership and enjoys solving problems and finding better ways of doing things
Has excellent organisational and communication skills
Enjoys working with people and delivering outstanding customer service
Is comfortable learning new systems and technology
Happy to work independently while also contributing positively to a small team.
EXPERIENCE WE'D LOVE TO SEE
Previous administration, operations or office coordination experience
Experience supporting a trade, construction or service-based small business (ideal)
Simpro, PipeReply or similar software experience
Social media, website or content creation experience (Canva/Adobe/Wordpress)
HR, compliance or WHS admin experience
Understanding of solar workflows, warranties, compliance documentation or network applications
WHAT WE OFFER
Full-time | Monday-Friday | 8:00am-4:00pm
Competitive salary based on experience
Uniforms provided
Ongoing training and career development
Supportive team culture
Genuine opportunity to shape the role, contribute ideas and make a real impact on a growing local business
We're looking for the right person, not just the right resume.
If you're organised, motivated, comfortable having a go and interested in developing your skills across operations, HR, marketing and the renewable energy industry, we'd love to hear from you.

📌 Operations And Hr Admin (Queensland)
🏢 East Coast Energy Solutions
📍 Queensland